EXCELLENCE IN PRACTICE


	Deployment therefore evaluates how comprehensively and systematically each of the approaches is implemented. Because if the business has world class approaches and also deploys them, it is today fulfilling its potential to be great. But, of course it is no good having today’s great approaches fully deployed if the competition moves on.


	Approach evaluates how good are the organisation’s methods for doing things. Are they effective, do they support the overall strategy, are they integrated with other approaches and how do they measure up against those being used by world class organisations? An organisation that has excellent approaches has the potential to be a great organisation. However, if it does not fully and systematically implement all of its chosen working methods it will achieve little benefit.

The most common way to use the Model is to conduct a self-assessment. It is generally recognised that there are six different types of self-assessment. The different approaches reflect a trade-off between the extent to which they are demanding on time and cost and the robustness of the inputs (the factual evidence available) and outputs (the strengths and areas for improvement identified).

The important thing is for every organisation to choose the approach that is best suited to its requirements at any given stage.

All the Enablers evidence that is collated in a self-assessment is evaluated against three headline measures. These are Approach, Deployment and Assessment & Review. The organisation that scores well on all three dimensions, because it has excellent approaches, fully deployed and continuously reviewed for improvement, is best placed to achieve sustainable success.


	Assessment & Review therefore looks at the extent to which the organisation has an appropriate suite of performance measures, systematically reviews performance and its improvement potential, learns from its own experience and that of others and then continuously turns those learnings into improvements.